How to make a freedom of information FOI request: Organisations you can ask for information

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You may need to consider whether requests that ask for information about small numbers of people (i.e. rare diagnoses within a small rural area) may allow for the identification of an individual. You can consider applying this exemption when you know that the requestor already has the information, or when it is already in the public domain, for example when it is published on your website. It is good practice before re-sharing a response to check that it does not contain any hidden data (see section on checking responses for hidden data for further information). If you have responded to a previous request for the same information, you can re-use that response if it remains relevant and accurate and signpost the requester to it if it has been published. Examples of exceptional circumstances may be when the organisation is under extreme pressure due to a major incident, or the FOI request is exceptionally complex and involves a number of external parties. The FOIA does not define what a ‘reasonable’ extension is, though ICO guidance suggests the total response time should not exceed 40 days, except in exceptional circumstances.

Make a Freedom of Information request

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  • If you are not happy with the response to your FOI request, you can submit a complaint to the organisation.
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  • If an individual verbally asks you for information, for example during a medical appointment, you should ask them to put the request into writing and provide them with information about who to contact.

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  • The public interest test under FOIA requires you to weigh the public interest in maintaining the exemption against the public interest in disclosure whenever you are considering applying a qualified exemption.
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An SAR is a way for you to request copies of your own personal information (information that is about you) while an FOI is a way to request other information held by a public authority, usually relating to its operations. In some cases, the organisation may respond by not confirming or denying if they hold the information requested. In most cases, organisations must respond to the request, either providing the requested information or telling you why they will not provide it, within 20 working days of receipt.

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Before you submit a request, check our previous releases to see if we have already have an answer to your question. For general enquiries that are not requesting recorded information from the department, please email You do not need to tell us which law or regulation you are making your request under. You can also request environmental information under the Environmental Information Regulations 2004. You can request information from the Department for Science, Innovation and Technology (DSIT) under the Freedom of Information (FOI) Act 2000. How to make a Madjoker Freedom of Information (FOI) request to the Department for Science, Innovation and Technology (DSIT).
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Organisations should provide the requested information unless there is a reason not to. If this is the case, they should provide you with information about how to simplify your request so that it does not meet this limit. Guidance on how to write an effective FOI request can be found on the Information Commissioner’s (ICO) website.

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How long will it take before I get a response?

If payment is required, the institution will only release the records or information once the balance of payment is received. You will receive your information or records via an email or link to a dedicated website if you submit online. They may contact you for clarifications or notify you if a time extension is required to process your request.

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